The GDPR (General Data Protection Regulation) is a European legislation that came into force on May 25, 2018.

It is a legislation that focuses on how private data belonging to EU citizens are collected, stored and distributed.

Security & Privacy

All information, which is related to the personal data of the users, is secured as confidential in compliance with the current legislation for the protection of personal data.

Ensuring the Privacy of the Transfer of Your Personal Data: To ensure the privacy of the data transfer, the SSL-128bit encryption protocol is used.

Encryption:

All communication between the user’s computer and our website is encrypted using a 128-bit key.

Privacy:

User details (name, email address, home address, landline phone, mobile phone, etc.) are considered confidential. Users, when providing their details in the context of their communication, consent and accept the imminent processing of these personal data for the needs of smooth and fluent communication/transaction between the parties. It is ensured that only authorized employees have access to this information and only when it is necessary, e.g. to process requests.

Our Company undertakes not to disclose the details of customers and their transactions, unless it has a written authorization from them, or this is required by a court decision or a decision of another public authority.

Cookies

We use cookies for the best possible functioning of our website, the correct navigation of the user, the connection and movement on the pages as well as for the provision of advertising content.

Cookies are also used to analyze how visitors use our website, how they navigate or if they encounter any problems. All information collected by these cookies is anonymous and is used only to improve the structure and content of the website.

Cookies are stored on the user’s computer and can be removed at any time. In each Browser either in ‘Settings’ or ‘Privacy and security’ you will find your browsing history and you will be able, if you wish, to delete it. Cookies do not store email addresses or phone numbers.

The cookies we use are:

A) Absolutely necessary Cookies

These cookies are necessary for the proper functioning of our website but also for the user to be able to browse it and use its features, such as access to secure areas of the website. Without these cookies, some of the website’s services and functions cannot be provided.

B) Performance cookies

These cookies collect information about how visitors use the website, for example which pages they visit most often, and whether they receive error messages from websites. These cookies do not collect information that identifies the visitor. All information collected by these cookies is aggregated and therefore anonymous.

They are used only to improve the way the website works.

C) Functionality cookies

These cookies allow the website to remember the choices the user makes and provide more personalized features. These cookies can also be used to remember changes the user has made to the website or be used to provide services requested by the user, such as chatting or using social media.

D) Targeting/advertising cookies

These cookies are used to provide advertisements (Google adwords, Facebook) more relevant to the user and her/his interests. They are also used to send targeted advertising or offers, to limit the number of ads shown, and to help measure the effectiveness of advertising campaigns. They are usually placed to remember your visit to a website and share this information with other marketing channels.

By disabling Cookies or withdrawing your consent, functions of the website will not be available.

Delete personal information

Your personal information, upon your request, is permanently deleted and is not provided in any way to anyone.

Obligations of an employee

The employee undertakes to safeguard and protect the security and confidentiality of personal data, which come to her/his knowledge in the context of the performance of her/his duties and/or to which he has access and/or to which she/he processes, throughout the duration of the main contract with the Employer, but also after its termination for any reason.

Specifically, the employee commits to:

1.1. To observe the confidential character of the personal data, which come to her/his knowledge and which she/he processes in the context of the exercise of her/his duties or on the occasion thereof and not to communicate, transmit or in any other way communicate them to third parties, unless this becomes absolutely necessary in the context of the performance of her/his duties and for the purposes of completing the work assigned to her/him or required by law.

1.2. To manage the personal data following the directions of the Administration, additionally taking into account the technical and organizational security measures of the personal data, which the Company indicates to him. It is expressly noted that the above can be described in detail in the Company’s Internal Personal Data Protection Regulation.

1.3. Not to use, without the Company’s written approval, personal data owned and managed by the Company for her/his personal benefit or the purposes of a third party.

1.4. Not to engage in unlawful or unauthorized access, intervention, collection, registration, organization, structure, storage, adaptation or alteration, retrieval, use, dissemination and any other form of disposal, association, combination, restriction, deletion or destruction of personal data that are the subject of processing or are included in an electronic or physical file of the Company.

1.5. To inform the Company in a timely manner, and at the latest within six (6) hours, of any breach of personal data that comes to his attention, including the actions listed in clause 2.4 hereof, as well as of any breach of the security of the physical and/or of the electronic file of personal data, which entails or may lead to accidental or illegal destruction, loss, alteration, unauthorized disclosure or access to the Employer’s files.

1.6. To communicate with the Company for any of his questions regarding the protection of personal data and for any issue concerning their protection that is brought to her/his attention or comes to her/his attention in the context of the exercise of his duties and/or during hours of his stay at the Company, including requests from the Company’s customers or other natural persons whose personal data is processed by the Company to exercise the rights recognized by the GDPR (information, access, correction, opposition, deletion, restriction of processing, portability, opposition, including opposition in automated decision-making and profiling, complaint to the Supervisory Authority), complaints regarding the protection of personal data concerning them, omissions and non-observance of technical and organizational security measures for personal data.

1.7. To provide all assistance to the Company, in order to ensure the general principle of security and confidentiality of the processing of personal data, which she/he or a third party, directly or indirectly, communicated or otherwise made available to an unauthorized user or owner and to cooperate with the Company, so that it recovers possession of the personal data and prevents further unauthorized use or disclosure or in any other way a breach of the security of the personal data, which are processed in the context of the legitimate purposes of the Company.

1.8. In the event that the Employee is legally required to disclose personal data, beyond what is required in the context of the performance of her/his duties, the Employee shall immediately provide the Company with oral and written notice prior to said disclosure, in order to allow the Company to exercise all its legal rights before all authorities and/or courts, unless such notification is contrary to/prohibited by law.

Obligations of the company

The COMPANY has the obligation to safeguard and protect the security, confidentiality and privacy of its employee’s personal data, which come to its knowledge in the context of the employment relationship throughout its duration and also after its termination for any reason.

In particular, the COMPANY undertakes not to notify, transmit or in any other way disclose to third parties the personal data of its employees, as long as there is no legal obligation to do so. “Third party” means any natural or legal person, including – indicatively and not limited to – the other staff members, the COMPANY’s customers, its external partners and suppliers.