Technical assistance
Smartit provides monthly / annual technical support contracts, which include a combination of services, customized to the needs of your company.
Earn uninterrupted operation of your work in case of unexpected problems of your equipment. We provide immediate technical support to businesses and remote assistance, website content update, management Social media, Seo, Newsletters.
Solving technical problems
We solve any problem of your company’s computer systems and networks with a technician visiting your place
Provision of spare equipment
In the event of a breakdown, we provide you with spare equipment for as long as it takes to restore it
Remote support
Remote and immediate technical support via phone or TeamViewer
Upgrade programs - Backups
Secure your data by creating backups and upgrade your programs to the latest version
Website and Social media management
Updating website content, managing Social media accounts
Seo improvement, Google Adwords, Newsletters
Seo optimization, creation of Google Adwords and Newsletters
Program Upgrade & Backups
With this service we ensure the proper operation of your computer by upgrading your programs (Java, Adobe reader pdf, etc.) to the latest versions. This way you optimize and protect your system, keeping your computer files and settings intact.
By creating backups, you secure your files in the event of accidental loss or damage.
Backups are stored in a folder on your hard drive for a specified period of time, after which they are saved to a CD, DVD, or external USB device. This means keeping your files safe even if your hard drive is damaged.
- Μειώστε το κόστος συντήρισης κατα 70%
- Μειώστε το χρόνο 50%
- Εξασφαλίστε την αδιάλειπτη λειτουργία της εργασίας σας 99%
Remote Support
The largest percentage of a company’s technical problems are due to everyday mistakes in handling software and connecting machines or peripherals. Our experienced technicians are at your disposal, providing you with telephone support, as well as remote support through the TeamViewer platform. Through TeamViewer, the Smartit technician remotely connects to your computer and repairs problems that arise.
In the event that the problem is not resolved, we visit your site as soon as possible and provide you with spare equipment until we can repair yours.
The fee is defined in the initial support contract, depending on the type and quantity of equipment. Spare parts costs are not included in contract packages.
Website content renewal – Social media management
Content renewal of your website by Smartit, receiving the website content (texts – photos) by mail. We undertake the management of Social media accounts on: Facebook, Twitter, Linked in, Pinterest etc.
Advertising through Google Adwords
Business visibility and online advertising is essential for its growth. smartit creates advertising campaigns in cooperation with Google “Google Adwords” based on the performance of the campaign (profit per click) and the visibility of your company in the first search positions of the Internet at the lowest cost.
Improving Organic Seo
Promotion of your website through the method of organic SEO: content search and word selection with the help of smartit to appear on the first page of Google search. The constant upgrading of the website implies the improvement of the position.
Task scheduling
Once a month, a proper operation check of all your company’s machines and networks is planned. Also, we inform you that our company undertakes the supply of consumable materials and machines (inks, paper, PC, peripherals), the purchase cost of which is not included in the offer. With immediate delivery to your place, without shipping charges and with the most economical prices on the market.